Aftersales / Service Manager - Christchurch Vacancy

We are looking for an experienced and enthusiastic Service Manager to join our team in our Christchurch Branch. The ideal candidate will have an industrial/motor trade background and good technical skills.

Duties and responsibilities will include:

·         Management of the service department ensuring customer satisfaction, management of staff and financial targets.

·         Provide excellent customer service ensuring all after sales requirements are taken care of in an efficient and professional manner.

·         To manage the scheduling of vehicles in for habitation checks, maintenance, repair and/or bodyshop work and the administration of the process including invoicing, processing warranty claims and ordering of parts.

·         Effective management of the workshop team ensuring that all work is carried out efficiently

Qualifications:

·         You must have experience of working in the motor industry and have previous service experience

·         You must hold a full driving licence, be a proactive, committed and motivated individual and be able to work well in a team environment

·         You must have excellent communication skills as this is a key customer-facing role

·         You must be organised to ensure efficient, booking, servicing and invoicing of customer vehicles

·         Computer skills required

 The role is Monday - Friday, Full time.

Salary is dependent on experience.

To apply for this role, please send your CV and a covering letter to: tomwillis@dolphinmotorhomes.co.uk

Date created: 07 Jul 2022